As children, we’re told to use the Golden Rule: “Do unto others as you would have them do unto you.” As adults, though…
The Platinum Rule is to “Do unto others as they would have done unto themselves.” In other words, communicate and treat coworkers and clients in ways that align with THEIR preferences. They will understand you better, feel more understood by you, and more connected with you as a result.
(This eTip brought to you by the Communication/Relationships link in your Productivity Chain.)