It’s possible to listen with frustration, approval, derision, delight, impatience, and so much more. Those reactions can become filters that limit our perceptions, hindering our comprehension. It helps to…
Casey’s eTip: Listen with Curiosity to Enhance Productivity
We are all capable of missing what the speaker is trying to convey because we’re focused on our own thoughts. To shift our attention, we can rely on our innately human curiosity. What is this person conveying about the situation, themselves, their emotions and what they believe matters? Curiosity opens our ears and our minds. It’s the portal to true understanding (and fewer costly misunderstandings).
This eTip brought to you by the Communication/Relationships link in your Productivity Chain.