was successfully added to your cart.


Casey’s eTip: Slow Down and Read Carefully

Casey's eTip: Slow Down and Read Carefully

Everyone is guilty of sometimes skimming emails, etc. For some, though, it’s a habit. And it’s costly in terms of time and relationship capital because of the irritation others feel when you respond inaccurately or only partially. The solution…

Breathe in and out slowly before you read. Notice your inner sense of urgency and/or agitation. Then read slowly and maybe even aloud. If emotions arise in response to the message, mentally label them and rattend to them before you leap to reply. Finally, as you respond, be thorough. If someone asks you three questions, answer all three. Everyone will appreciate you!