“I figured out a long time ago that having an empty inbox is a false goal,” said Wendy Clark, the CEO of Coca-Cola. The real goal, of course, is the work. Emails are one means to that end, not the end itself.
Clark said her approach to the email was to “sort it and find the pieces that need me.” She has her team use the first words of Subject lines to make sorting emails easier, e.g., Inform or Action Required. She also distinguished between emails where she was a direct recipient or where she is copied. Which emails need you?
(This eTip brought to you by the Task/Project Management link in your Productivity Chain.)